Senior Manager, Growth - Growth Strategy and Clinical Operations
Sales & Business Development, Operations
New York, NY, USA
About the role:
We are looking for a driven, strategic operator to join K Health as a Senior Manager, Growth, reporting directly to our Senior Director of Growth. If you thrive at the intersection of strategic thinking and hands-on execution and are excited by the challenge of scaling health system partnerships that change how primary care is delivered, we want to meet you.
This is a high-visibility role at the center of K Health’s growth strategy. You will be embedded with our health system partners from pre-launch, designing the growth plan and go-live approach, through to ongoing performance optimization. This role requires in-office presence in our New York office four days per week, with occasional travel to partner sites.
What you will do:
- Drive partner performance: Serve as the primary relationship owner for a portfolio of active health system partners, ensuring performance targets are met and identifying opportunities to deepen and expand each engagement.
- Design growth plans and initiatives: Lead the pre-launch phase for new partnerships, define the growth strategy, patient activation approach, and success metrics in close collaboration with health system stakeholders.
- Execute initiatives cross-functionally: Align clinical operations, product, finance, and legal to keep partnership launches on track and ensure ongoing commitments are delivered with excellence.
- Track what matters: Define and monitor a core set of KPIs across the partnership portfolio, including patient funnel and volume, capacity allocation and schedule yield/ utilization, translating performance data into clear narratives for senior leadership.
- Identify market opportunities: Stay close to the competitive landscape and health system market trends, surfacing insights that sharpen K Health’s partnership strategy and inform the product roadmap.
What we are looking for:
- Healthcare Experience: 5+ years of experience in operations, strategy, or growth roles, with meaningful exposure to health system relationships, clinical operations, or digital health partnerships.
- Operator Mindset: You combine strategic thinking with a bias toward execution, as comfortable building a partnership framework as you are project-managing a complex, multi-functional partnership launch.
- Relationship Builder: You have a track record of cultivating trusted relationships with senior stakeholders at large, complex organizations, including health system executives, clinical leaders, and administrative decision-makers.
- Analytical Rigor: You can build a business case, model partnership economics, and translate data into compelling narratives for both internal and external audiences.
- Clear Communicator: You communicate with clarity, confidence, and precision, in writing, in presentations, and in the room. You can represent K Health credibly with C-suite health system counterparts.
- Collaborative & Cross-Functional: You thrive in matrixed environments and know how to align diverse internal stakeholders behind a shared goal without direct authority.
- Agility: You are energized by fast-moving environments and the opportunity to build in a company that is actively shaping the future of primary care.
Benefits & Perks:
- Hybrid work schedule with weekly lunches and stocked fridges
- Monthly social committees for company events
- 18 vacation days, 9 company holidays, 5 sick days, and 2 personal days
- Stock options for every full-time employee
- Paid parental leave
- 401k benefit
- Commuter Benefits
- Competitive health, dental, and vision insurance options
Who We Are:
Behind every leading health system is K Health’s AI-powered virtual care engine.
Esteemed health systems like Mayo Clinic, Cedars-Sinai, Mass General Brigham, Hackensack Meridian Health, and Hartford Healthcare partner with K Health to build and run modern primary virtual care clinics on their behalf.
Our deeply integrated model modernizes the primary care loop by using AI to put humans first. For our patients, we offer clinical AI (i.e., PatientGPT) and unparalleled access to close care gaps around the clock. For our Providers, we deliver provider-serving agentic solutions (i.e., Perfect Note) to eliminate administrative overload and burnout. And for the health systems, we deploy our top-grade Virtualists in AI-powered virtual clinics 24/7 to capture the patients' care journeys at step one, retain the journey through the system for longitudinal care, and strengthen profitability.
We’re founded in 2016, headquartered in New York City, and backed by nearly $400 million from leading investors including Valor Equity Partners, Claure Group, Mangrove Capital Partners, 14W, Notable Capital, Lerer Hippeau, Primary Venture Partners, Comcast Ventures, PICO Venture Partners, Max Ventures, and other strategic healthcare partners.
We offer competitive compensation packages based on industry benchmarks for function, level, and geographic location. Offer amounts are determined by multiple factors such as a candidate's experience and expertise.
We are proud to be an Equal Opportunity Employer and consider applicants for employment regardless of race, ethnicity, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth and breastfeeding, age, citizenship, military or veteran status, or any other class protected by applicable federal, state, and local laws. We’re deeply committed to building teams as diverse as the patients we serve and strive to cultivate an environment where everyone can bring their most authentic self to work. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our users.
We are committed to maintaining the integrity of our hiring process and ensuring a safe environment for all candidates. All communication for job offers from K Health will come from email addresses ending in @khealth.com. K Health will never ask you to provide financial information about yourself during the recruitment process. We will never use personal email accounts or other domains for official correspondence. Our official job postings are only listed on our official website and reputable job boards. Be cautious of job offers from sources other than these platforms.