Senior Pre-Sales Systems Engineer
Selector AI
About Us
Selector is Series B funded Silicon Valley startup that has built the leading pperational intelligence platform for digital infrastructure. By adopting an AI/ML-based analytics approach, the platform provides actionable multi-dimensional insights to network, cloud, and application operators. It enables operations teams to meet their KPIs through seamless collaboration, search-driven conversational user experience, and automated data engineering pipelines.
Our solutions are used by leading Telecoms, Media Providers, Retail, and Professional Sports organizations across the world. Our novel approach and rapidly expanding footprint put us in the unique position for continued growth to become a category leader. To fuel our growth, we are seeking passionate, high-energy, results-oriented individuals to join our team.
Our mission is to deliver world-class solutions on behalf of the large enterprise. Supported by leading investors, Selector is uniquely positioned to deliver a world-class solution to address large enterprise requirements across the globe.
Responsibilities
- Deliver technical presentations to demonstrate Selector Software’s usable AIOps analytics solution capabilities to prospects and customers using strong understanding of application and network protocols
- Work jointly with the sales to understand business challenges of the prospect and how Selector AI be leveraged to improve business continuity and reduce key outage related metrics (MTTD, MTTI, MTTR).
- Scope and architect customer deployments of the SelectorAI platform and Selector Software’s usable AIOps analytics solution, along with troubleshooting technical challenges.
- Lead customer POVs to show value and outcomes of the AIOps solution leveraging SelectorAI platform by understanding various network and monitoring protocols such as SNMP, telemetry (gNMI), and other tools which would interop with the SelectorAI platform.
- Collaborate with customer operations teams to understand workflows and challenges to learn how to best integrate Selector AI platform I
- Provide post-sales technical support (training, deployment, support, etc.) in collaboration with Customer Success team.
- Research technical topics such as needed for customer engagements and explore technical topics impacting the industry to grow as an industry leader
- Build and maintain technical and trusted advisory relationships with customers and peers.
Requirements
- Deep understanding of networking and network related protocols (MPLS, BGP, Traffic Engineering, IGPs, SDWAN, etc.)
- Experience delivering technical outcomes to Fortune 500 companies
- Must be able to travel for in-person customer visits (1-3x per month)
- 5 years experience in a pre-sales technical role in networking technology domain
- Familiarity with infrastructure and application monitoring a strong bonus (e.g. hypervisors, REST APIs, etc.)
Compensation
- The salary for this role is $175,000 - $225,000 USD. Final offer amounts are determined by multiple factors, including prior experience, and may vary from the amount listed.