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Solution Architect, US

AI21 Labs

AI21 Labs

United States · Remote
Posted on Tuesday, November 21, 2023

Solution Architect, US

  • Business
  • US Remote
  • Full-time


We are looking for someone who is passionate about helping our customers achieve their desired outcomes by designing architectures to support cutting edge AI use cases. The person will join our our growing US site! This is a rare opportunity to be on the front line of the Generative AI revolution, as it transitions from research to massive adoption.

As a Solution Architect you will discover and implement solutions to client needs using our developer platform, AI21 Studio. This is a hands-on role requiring a strong technical background and excellent interpersonal skills. You will use your technical skills to become an expert on Large Language Models (LLMs) and develop best practices for applying them to real-world problems. Most of your time will be spent working on strategic accounts, collaborating closely with the client’s technical and product functions as a trusted advisor. You will be in a unique position to drive business outcomes and impact AI21’s product development roadmap with insights and ideas you bring back from the field.

Role and Responsibilities

  • Gain an in-depth understanding of client goals and constraints and translate them into technical specifications.
  • Design effective solutions that meet the customer needs utilizing AI21’s rich toolkit of models and APIs.
  • Lead the technical side of POCs, working hands-on and orchestrating R&D efforts in other teams as needed.
  • Collaborate with CSM and Sales Executive to drive successful pilots and deployments, working together on accounts as an organic team.
  • Serve as the technical point of contact for the post-sales teams, providing technical expertise to support and expand existing clients adoption and value.
  • Collect data, feedback and insights from your experience with clients to drive continuous improvement of our language models.
  • Identify challenges and opportunities and communicate them to product functions to guide roadmap decisions.


  • B.Sc. in Computer Science, Software Engineering, Electrical Engineering, Mathematics, Physics or similar fields.
  • 6+ years experience working in customer-facing technical roles including leading technical projects in enterprise environments and engaging with C-level or executive business leaders.
  • 3+ years of hands-on industry experience writing production code.
  • Proficient in Python development.
  • Strong team player.
  • Excellent communication skills in verbal and written English.
  • Client-focused approach.
  • Advantage - Experience working with Large Language Models.

The pay range for this position is $180K to $250K per year. Actual pay is based on market location and may vary depending on job-related knowledge, skills, and experience.

About Us

AI21 Labs is a first mover generative AI company co-founded by AI luminaries and serial entrepreneurs Prof. Amnon Shashua (Hebrew U, Mobileye), Prof. Yoav Shoham (Stanford, Google), and Ori Goshen (8200, Crowdx) with the mission to empower businesses with state-of-the-art LLMs and AI applications.

Knowing that no single LLM can be the best at all tasks, AI21 has developed new types of hyper focused language models that each excel at a specific capability. In November 2023 AI21 Labs closed an oversubscribed Series C funding of $208 million at a valuation of $1.4 billion, which included investments from Google, Nvidia, Intel Capital, and Comcast Ventures. AI21 was among the first companies to bring generative AI to the masses and in addition to its enterprise solutions